FAQs

HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?

Once you have finished adding items to your cart, simply click the “Check Out” button on the shopping bag page and we will easily guide you through the check out process.

 

HOW LONG DOES SHIPPING TAKE?

Davidbasier has many manufacturers across the globe. Additionally, we offer free shipping on the majority of our products. Because of this, our shipping can take longer than the average package. This is to provide you with the best possible prices.

US Shipping Time Estimates

12-24 business days

International Shipping Time Estimates

24-49 business days(49 if the customer is on the other side of the planet!)

*Please also consider anywhere from 2-5 days to process the order.

 

WHAT METHODS OF PAYMENT DO WE ACCEPT?

We accept Credit Cards, Debit Cards, PayPal and Bank Transfer (through PayPal). Sometimes our Credit Card Funnel is not working, so feel free to pay through paypal!) 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

 

WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?

We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.

 

CAN I CANCEL MY ORDER?

Yes. Cancellations must be made within 12 hours of order placement. Send us an contact form and let us know why you would like to cancel the order. All refunds will be proceded within 24-48 hours of order cancellation.

  Please understand that we have many orders and making all of our client's necklaces takes time! But IT IS WORTH IT!